Tour deposits are non-refundable. A 50% per person deposit is required at the time of booking. Until Deposits are paid we have the right to continue to offer those dates as available. Deposits should be paid via bank transfer. A confirmation email will then be e-mailed to you with the tour details and dates. All tour fees are shown in UK pounds. The balance is due 6 weeks prior to the start date (you will be notified via email with bank details). If the balance does not reach us by the date specified in our confirmation, we reserve the right to treat the booking as cancelled.
If you are booking a tour within 6 weeks of the start date, you will be requested via email to pay the balance via bank transfer.
In the event of your workshop being cancelled by Ryan Raymond Photography for whatever reason, other than non-payment of balance (point 1), your payment will be refunded in full including your deposit. Our liability is limited to the amount of any money you have paid to us. If we cancel your tour we will make every effort to advise you at least three weeks prior to the tour date.
If you cancel the tour 30 days or more before your tour all monies paid up until then will be refunded to you minus the deposit.
If you cancel 29-15 days prior to start date then 50% will be refunded minus the deposit.
If you cancel 14 days or less before the start date then no refund will be issued. Although every effort will be made to fill your place which is not guaranteed, however if your place is filled then a full refund minus your deposit will be refunded to you.
Tour deposits are required which is 50% per person, however if the weather is too bad a refund will be made. Deposits should be paid via bank transfer and a confirmation email will then be e-mailed to you. All tour fees are based in UK pounds. The balance is due 6 weeks before the start date (you will be notified via email with bank transfer details). If the balance does not reach us by the date specified in our confirmation, we reserve the right to treat the booking as cancelled. In the event of your tour being cancelled by Ryan Raymond Photography for whatever reason, other than non-payment of balance, your payment will be refunded in full including your deposit. Our liability is limited to the amount of any money you have paid to us. If we cancel your tour we will make every effort to advise you at least three weeks prior to the tour date.
Bookings are non-transferable between participants however you may ask a friend to take your place and monies organised between you and the new participant, then an email should be sent to us letting us know the replacement party’s details and they must also agree to the terms and conditions set out in this document.
If you wish to cancel your booking, please do so in writing via email, the date received being the date of cancellation.
We reserve the right to change the tour itinerary due to altered circumstances and conditions. We will make alternative arrangements as required but no refunds will be given for services that are not utilised as a result.
It is a fundamental booking condition that you accept the hazards involved in visiting remote areas. All participants must be fully insured for the duration of the tour. Participants are responsible for arranging their own insurance, which must cover at least medical expenses, injury, death and repatriation. It is advisable that you also have cancellation and curtailment as part of your insurance policy. Customers should provide Ryan Raymond Photography with evidence of their insurance as proof, if this is not presented to us in anyway then you as the participant accepts all responsibilities if something was to happen which may cause loss, damage including stolen equipment, personal injury, including loss of limbs, broken body parts, illness and death. In addition you should be insured against loss of or damage to baggage and personal possessions including all your camera equipment.
Personal items and baggage remain at all times the responsibility of the participant. In addition responsibility must be accepted for any equipment loaned to you, and you must agree to pay for any loss or damage caused to this equipment while in your care.
Ryan Raymond Photography does not accept liability for death, bodily injury or illness unless this arises from the negligent act and/or omission of Ryan Raymond Photography whilst acting in the course of their employment.
Ryan Raymond Photography cannot be held responsible for; the consequences of any delays, expenses incurred or alterations caused by illness, weather, war, terrorism, political events, civil strife, natural disaster, technical difficulties or any event beyond our control.
Ryan Raymond Photography does not accept responsibility for any loss of valuables, including camera equipment, during a tour.
Due to the adventurous nature of some tours, all customers must at all times agree to comply with the decisions taken by the leader of the tour.
It is your own responsibility to make travel arrangements to the tour starting points including international flight arrangements if required. Ryan Raymond Photography cannot take responsibility for changes or alterations to any flights or any travel delays.
Our tours and workshops can involve travel in remote and mountainous regions, where amenities and medical facilities are not readily accessible. Every effort is made to ensure your safety and wellbeing, but bookings are accepted on the understanding that you appreciate the risks and hazards associated with this sort of tour. Ryan Raymond Photography will not accept responsibility for accidents, injury, lack of fitness, carelessness, illness, negligence or lack of punctuality attributable to the customer. If you have any disability or illness, please inform us at the time of booking the tour so advice can be given on the suitability of the tour.
We are unable to accept bookings from persons under 18 years old. Please contact to confirm before booking.
If you should have a complaint about the tour, it must be made in writing and received by Ryan Raymond Photography within fourteen days of the end of the tour so that any issues can be resolved quickly and efficiently.
In the unlikely event of any sort of dispute arising, the Law of Scotland shall apply. If the dispute cannot be resolved directly between us within 6 weeks of written intimation of the dispute, both Ryan Raymond Photography and our customer shall attempt to settle the dispute by Mediation. A Mediator will be selected with the assistance of the Law Society of Scotland. If the mediation is unsuccessful, the Sheriff Court at Inverness shall have jurisdiction.
We will not ask for or keep information about customers, unless agreed by both parties, other than is necessary to process orders, process refunds, and provide information about products and about our events. We will not disseminate personal information about customers to any third party. We will comply with any customer’s request to discard their telephone number, email address and their address by e-mailing us to confirm this request.
For all refunds where the original payment was made through an online processor such as PayPal, or via banking transfers, they will be returned to you, minus any fees that were incurred by using the respective online processor.
By booking, reading, and agreeing to our terms and conditions at the time of booking you are agreeing to be bound by these. The person booking the workshop or tour does so on behalf of all the other individuals included on it, so that all are bound by the booking conditions.
Please read the Terms and Conditions set out within this document then send an email to us stating that you have read and agreed to these conditions set out in this document. Please sign and print your name in the space below and either bring a copy with you or scan and email to us at the earliest opportunity.
I _______________________________________ hereby agree to the Terms and Conditions set out in this 4 page document, have read and understood all 24 points which have been set out and enforced by Ryan Raymond Photography.
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